Bad: seemingly uncaring staff, ridiculous wait time, indifferent doctoring, no follow-up with patient
I can't really review Dr Kavorkian since she did not see me, even though I waiting over a month for an appointment w/ her. Instead I am reviewing FAMILY CARE PHYSICIANS, PSC which is Dr K's practice along w/ Dr Karen Langness.
I made an appointment for a physical with Dr Kavorkian, which seemingly required a papal absolution. I had to explain my situation with 3 different people before I was privileged to make an appointment with Dr. K and required over a month wait to see her.
When I arrived everyone was nice enough and I was only in the waiting room a few minutes before I was ushered into the inner sanctum to be weighed and measured. Very perfunctory, sort of like you see cattle treated in modern meat processing.
And now the fun part. I was placed in an exam room where I waited about 45 minutes. Thanks for valuing my time. In walked a woman who was dressed like an x-ray tech who rapidly introduced herself to me and began taking my medical history. Since I knew this was not Dr. K I assumed this was a nurse's aide or something. As the interview continued I realized this woman was another doctor, but silly me I thought "well she's new here and Dr. K will be coming in a minute". But this turned out to be Dr Langness. She did a very through history, but the actual hands on part of the physical was the most abreviated I have every received, it was even more brief than a pre-employment physical I once had when I worked at a steel fab shop. There was only a passing touch of the glands around the throat, none of the kidney and stomach pressing, no turn and cough, no rectal exam. Is this what passes for a physical today?
And last but not least I have called twice with questions and both times been sent to voice mail where I left detailed messages that have never been responded to.
They always listen to every question or concern I may have. I am always seen as soon as I walked in the door, even when I am early. I am going to refer everyone I know here. I absolutely love this place. I have medical issues requiring appointments several times a month. They are the type Dr. you expect to see volunteering at a soup kitchen NOT dressed to the hilt at a $2000 plate dinner benefit!
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