Ann Roberts, MD

Ann Roberts, MD
1031 New Moody Ln Ste 300 La Grange, KY 40031
About

Ann Roberts, MD

Ann Roberts, MD practices as a Family Doctor in La Grange, KY.She graduated from Univ Of Louisville Sch Of Med, Louisville Ky 40202.
Primary Specialty

Family Doctor

Gender Female
Education Univ Of Louisville Sch Of Med, Louisville Ky 40202
Training Seton Hall U Sch Grad Med Ed, Family Practice
Services Ann Roberts, MD offers family practice services in La Grange, KY. A family doctor is typically a general practitioner who treats most family members from children to adults.

Ann Roberts, MD in La Grange, KY may treat physical symptoms, prescribe medications, diagnose conditions and much more.

Please call Ann Roberts, MD at (502) 222-3312 to schedule an appointment in La Grange, KY or to get more information.
Consumer Feedback
(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
View All 15 Reviews Add a Review
Recent Reviews
I was a patient here for 7 years and they made several errors on labs, appointments, etc. I had recently gone for symptoms of diabetes and Abbey Heffner,nurse pratitioner told me I could come in ASAP for a fasting glucose tolerance test. I fasted for the test and they drew a thyroid level instead. When I informed the staff that the test was for a glucose tolerance test they stated she did not order it. The lab tech drew extra blood in case she wanted to check a HGBA1C when Abbey Heffner came into the office later in the day. I was told I could remain NPO and wait to see if she ordered it. (she wasn't coming in for hours) Abbey ordered a BMP which does not diagnose diabetes. They then called me to tell me my labs were normal. Of course they were!!!!
I needed a form filled out for employment stating I had no physical limitations and no contagious infectious disease. Below was a line that asked about recent TB skin test and results. I told them to draw a line through the TB skin test as I had it done through my previous and current provider.(I'm a RN and it is required. and is free through employers)Abbey Heffner, ARNP refused to sign it stating since the TB test wasn't done in their office. I then made a request to have a small note saying when I had my last physical, that it was normal and that I had no history of infectious disease. (I just recently had a physical there.) I also offered to obtain medical records of my TB skin tests and they refused because they were not done in their office. The receptionist stated that Abbey Heffner, ARNP would not sigh it or give me a form because I did not PAY for my TB skin in their office. I then requested all medical records and went to an urgent for a physical and paid out of my pocket!!!! I will not be returning to that horrible place where the staff are rude and they ONLY want MONEY!
Recent Polls
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Would you refer this provider to a family or friend?
Yes
Add a Review