One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. It is obvious that their office is cleaned regularly. It was fantastic. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
I brought my mom to see Dr. Dinesh Jain when she was referred from her primary care doctor and she was scheduled right away and had an endoscopy soon after. She was referred for further testing and procedure all within a week and the service was excellent. Dr. Jain spoke with her about all her results and followed up with her even after her appointments with the other doctors she had been referred to. Dr. Jain also performed her endoscopy at the same building, Midwest Endoscopy and the building was state of the art with technology and equipment. Dr. Jain was very friendly and showed genuine concern for my mom's health and wellbeing.
They gave me sufficient information to make a decision about my treatment plan. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They have really great customer service here. They always put their customers first, regardless of the situation. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
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