Was this provider's staff friendly?
                        
                        
                            Friendly Enough
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            I usually have to wait on hold for quite a while, but not as long as some other places
                        
                        
                            Does this provider have a good professional reputation within your community?
                        
                        
                            Yes, they are known for being good at what they do
                        
                        
                            Did this provider wear an obnoxious cologne?
                        
                        
                            No, they didn't wear any cologne
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Sometimes, a little too often