They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always take that extra step to make me feel special. I always enjoy my appointments here. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
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