I wish someone had warned me about Dr. Han, which is why I’m leaving this review. I had many negative experiences with both him and his staff over 11 months related to the septoplasty he performed. His front office was rude and dismissive whenever I had simple scheduling, billing, or medical questions. The surgery didn’t deliver the promised results: my septum is still visibly bowed, blocking one nostril. Dr. Han seemed arrogant and lacked curiosity about my anatomy, which may have contributed to the poor outcome. He dismissed my questions with “Don’t worry, it will be perfectly straight,” and post-op blamed allergies rather than the clearly crooked septum. He called me a perfectionist for expecting the results he promised. After firing me as a patient, he admitted to OVERPROMISSING, something he never said before surgery, and which misguided my decision to have the surgery. Though technically skilled, his attitude, communication, and staff and the outcome made this a bad experience.