It was not easy to reach them in an emergency. I had to call several times before I finally reached them. It takes them forever to get back to me. I never get my questions answered within a reasonable time period. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money.
I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
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