Dr. Harwood doesn't over treat, gives you choices, and lets you know what he thinks might be the best way to treat. I found another dentist had tried to overtreat me by saying a slightly cracked tooth was a big deal and needed a crown right away. Dr. Harwood said, "no not really, unless you're worried about it, I'm not for now. But you must get help if it ever starts to hurt."
I know that I'm under the care of an expert. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered.
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment!
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