They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable.
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