Alice Shen, DDS., M.S.

Alice Shen, DDS., M.S.
Alice R.F. Shen, D.D.S., M.S., Orthodontics 1235 West Huntington Drive #D Arcadia, CA 91007
About

Alice Shen, DDS., M.S.

Dr. Alice Shen has provided quality orthodontic care to the residents of Arcadia and surrounding communities for over 20 years. She has had the great pleasure of changing lives by creating beautiful smiles. With each new smile, she has affected the world and helped to make it a better place. She has a deep connection to the community she serves, and is dedicated to making every patient's orthodontic treatment a positive experience.

Education
Dr. Shen received her Doctor of Dental Surgery degree from the University of Southern California, and her orthodontic specialty training from Ohio State University with a Master of Science degree.

Dr. Shen has been on the faculty of the USC School of Dentistry for over 20 years. She loves working with the residents and teaching them to be the best they can be. Teaching is her passion and helps her to be on the cutting-edge of advances in orthodontic treatment.

• "Teacher of the year" Graduate Orthodontic Department, School of Dentistry, University of Southern California, 2012
• Distinguished Teaching Award at School of Dentistry, University of Southern California, 2006
• Diplomate, American Board of Orthodontics, 1992 to present
• The University of California, Los Angeles: Teaching in the Graduate Orthodontic Department, 1993-1997
• The University of Southern California: Teaching in the Graduate Orthodontic Department, 1988 to present
• Orthodontic Specialist in Cleft Palate Team at Rancho Los Amigos Hospital, 1985-1989
Primary Specialty

Orthodontist

Gender Female
Services • Dr. Shen was certified as a Diplomate of the American Board of Orthodontics in 1992.
• Dr. Shen has been on the faculty of the USC Graduate Orthodontic Department for over 20 years.
• Dr. Shen is a Board Member of the Southern California Component of the Edward H. Angle Society of Orthodontists
Consumer Feedback
(15 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
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Recent Reviews
Very dissatisfied with the service. Doctor would not call me back. Staff is very unfriendly. It is a shame because healthcare is a service where kindness goes a long way. Our experience was truly horrible. I regret not having done better research upfront.
They ignored my questions and my appointment seemed rushed. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions.
This Dr has a selling run on her answering machine. But she is the most RUDE Dr. I have ever come across. She doesnt like to be challenged in her work. SHe is OLD school and is not up to date on all the newest in ORTHO. Even though she claims she is a teacher or and on staff she is clueless in bedside manner. IF you ask questions you will see her make faces at her staff who really are the only thing going for her except the front desk who rarely smiles. The Dr acts like you are a problem to her rather then her bread and butter.
I checked with three others around all were more progressive and cheaper in time our children's braces would be on and cheaper. I have heard many complaints from our friends who all go to the same school and didn't care for her attitude.
Do yourself a favor and check out others she will not like the questions you ask and my teens were not going to ask them so I was going to and she put me off on time to many that my husband refused to go to her. I agree as do both my kids.
Recent Polls
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
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