I had heard from a friend that Dr. Maki was a great doctor. She may be--I never got a chance to find out because her office staff was so incompetent that they said they took my insurance, made me wait two months for an appointment, then told me they didn't take that insurance--despite the fact that Wendy Maki is listed as a provider on the site (and they had taken the insurance at that office when I went to see a different doctor for a more urgent situation that I couldn't wait two months to address). When I mentioned they'd taken my insurance two months earlier, they said they had the number but had it listed under a Blue Cross Blue Shield--which I hadn't used since the 1970s!
The first visit I'd had to this office was problematic as well. They said my appointment was in the afternoon, though I'd definitely booked for the morning (I have a regular job in the afternoons).
I'm hoping it's one bad egg in the staff, but the other post makes me wary. If you know of a good doctor in the Ridgefield area--with an organized and competent staff--please let me know! I've never run across such a poorly trained office!
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I've already told my friends and family about the fantastic experience I had there. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
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