They've always been great about getting back to me very quickly after I call. It's never taken them more than a day to call me back. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I've already been recommending them to all my friends and family. I don't think there's a better psychiatrist out there. (This was the stock answer that came up when I responded to the questions, but it's accurate, so I"m leaving it!)
I definitely should have checked yelp before I visited this doctor, however he was one of the only doctors available to meet me on short notice (I came back from school and left for vacation in one week).
When I went to the doctor's office, I was astonished by how absolutely rude both the doctor and the secretary was. The secretary was condescending and extremely unhelpful.
There was construction and gridlock traffic near the practice, so I called ahead and let the secretary know that I would get there as fast as possible but that there was a lot of traffic. She let me know that there was an appointment after me, but I was only 2 miles away so I was sure that I would only be 5-10 minutes late maximum.
I ended up 20 minutes late and once I got there the secretary accused me of lying on the phone when I told her that I was only 2 miles away and that I should be there shortly. Because I was late, I asked her if I could give her my insurance card and fill out my paperwork after my appointment to which she simply said no. I explained to her that I was going on vacation in 2 days and had been looking forward to this appointment and needed to see the doctor, but she was completely unsympathetic and said that I would have to tolerate my vacation and the soonest that she could see me was sometime in January.
Then I was completely surprised because the doctor walked into the backroom/secretary's office, did not address me, said that I was so late there was absolutely no way that as a doctor he could help me and that the appointment times are there for a reason. He did not speak to me once as he said any of this; he spoke directly to the secretary. Then the secretary turned to me and repeated exactly what the doctor said even though I was less than 4 feet away from him.
I asked if there was absolutely anything I could do at this point to which the secretary said that I should get a referral. I asked for a referral and then she said that she had none. I made an appointment for January and then when I asked for the address one more time, instead of speaking to me, she threw the business card at me.
Needless to say, I'm not going back. I highly suggest seeing Doctor Jeff Seitelman, the psychiatrist I ended up going to who was not only helpful, cared for his patients, and empathetic, but truly went the extra mile.
Dr. Jeff Seitelman 13001 Seal Beach Blvd Ste 345 Seal Beach, CA90740
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published