Does this provider offer flexible appointment times?
                        
                        
                            Somewhat, but it's still difficult to get an appointment
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            No, they never postpone my appointment
                        
                        
                            Were you able to relax during your appointment?
                        
                        
                            Yes
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            No, they take every concern of mine seriously