I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
Supportive of all my values and beliefs about parenting issues. I know I can always count on them. The waiting room at this pediatrician's office had two separate areas, one for "sick" kids and one for "well" kids. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Not only were they able to answer all of my questions about immunization
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