Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, I didn't have to wait very long
                        
                        
                            Did this provider promise services he/she couldn't provide?
                        
                        
                            No, they were able to provide everything they said they would
                        
                        
                            Did you experience unnecessary pain during your visit?
                        
                        
                            No