Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Not at all! They always try to get me in as soon as possible
                        
                        
                            Has this provider ever cancelled your appointment on you last minute?
                        
                        
                            Never, they are very reliable.
                        
                        
                            Does this provider offer any coupons, discounts or promotions?
                        
                        
                            Yes