Directory > Providers > Eye Care > Optometrist > CT > Glastonbury > Robin M Segal, OD

Robin M Segal, OD

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Robin M Segal, OD
(13 Reviews)
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140 GLASTONBURY BLVD GLASTONBURY, CT 06033
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About

Robin M Segal, OD

Robin M Segal, OD practices as an Optometrist in GLASTONBURY, CT.
Primary Specialty

Optometrist

Map and Directions
140 GLASTONBURY BLVD, GLASTONBURY, CT 06033
Services Robin M Segal, OD practices in GLASTONBURY, CT. Optometrists offer services which typically include the examination and treatment of common vision disorders as well as the fitting and prescription of corrective eye glasses.

If you experience a change in vision, such as eye pain, blurred vision, persistent eye strain or redness, you should consult an Optometrist.

To determine if Robin M Segal, OD can help you, please call the GLASTONBURY, CT office at (860) 659-2020 for more information.
Consumer Feedback
(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
View All 13 Reviews Add a Review
Recent Reviews
Overall good experience
by Vijay xxx.xxx.19.254
April 19, 2018
Dr Segal is very nice and funny but the office and staff are less than desirable. Her office is located in an eyeglass shop, and while taking my daughter there recently, i sat in the shop (not the office) to wait for her figuring they'd come get me should either my daughter or Dr Segal have any questions. Apparently the staff did not realize i was in the shop and the female associate decided to call clients to collect billing. She was aggressive in collecting payment, even at times when the payment apparently wasn't due just yet. Overhearing one of the conversations, the gentlemen on the phone was on vacation and unable to speak at the moment and the female associate gave him an issue about not making the payment, then insulted him to her coworker after they hung up. She referred to herself in a joking manner as "Billing Collector" and "unstoppable" at collecting payments. With an older couple, she required payment upfront and the gentlemen was taken back since usually it's billed thru insurance first. When it came time for us to pay, she asked for full payment as well - i immediately said why are you not billing thru insurance, then i pay the difference? She said they prefer their billing in this manner, and when i asked for a moment to contact the insurance company, she backed down and said they can submit it thru insurance first. It's that kind of bullying of the customers and unprofessionalism of the staff for the reason of my rating.
by John Doe xxx.xxx.192.1
August 09, 2016
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Recent Polls
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.16.225
October 09, 2014
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.161.171
July 21, 2014
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