Steven B Kurtz, MD

Steven B Kurtz, MD
7500 Smoke Ranch Rd Suite 200 Las Vegas, NV 89128
About

Steven B Kurtz, MD

Steven B Kurtz, MD practices as a Urologist in Las Vegas, NV.
Primary Specialty

Urologist

Services Steven B Kurtz, MD provides urology services in Las Vegas, NV. A Urologist is trained to diagnose, treat and manage diseases of the urinary tract and male reproductive system, including prostatitis, kidney stones and urinary tract infections.

Please call Steven B Kurtz, MD at (702) 233-0727 to schedule an appointment in Las Vegas, NV or to get more information.
Consumer Feedback
(4 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
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Recent Reviews
A Disappointing emphasis on money. I was assigned to Dr. Kurtz when my original urologist left this practice some years ago. In my meetings with him I found him to be a good listener and someone I felt I could trust.

UNFORTUNATELY when I called for an appointment this year I was told that he didn't accept my (very common) insurance. I told the scheduler that I already knew that as it had come up in the past but I was willing to pay cash for continuity of care with him, as I had done in the past. She told me she would have to get Dr. Kurtz's approval; she phoned back about 2 hours later to say he won't take cash patients. This was a simple exam so the issue wasn't ability to pay. The bill would probably have been around $100.

My friends in the business tell me that there is generally more money for the doctor in insurance billing than in cash billing. He effectively dropped an old but infrequent patient without even asking or caring what my needs were so he could maximize his profit. A disappointing attitude for a doctor.
I have been a patient of Doctor Kurtz of (Las Vegas Urology) for seven years and found him to be skilled, kind and fair. His staff however is a different matter.
I called to make an emergency appointment (there was a death in the family in Atlanta GA, and I would be gone for as long as a month) my PSA was 16.3, up 2 points in only a few months. I first called on Wednesday to make an appointment, the best they could do was schedule me for the same day as the funeral in Atlanta. I requested to have the office manager call me, but I was not contacted. I called on Thursday and again tried to make an appointment and was transferred to the nurse. I explained my distress and worry and requested to see any doctor in their group (Las Vegas Urology). She explained that my PSA had been high for some time and that was my problem. For Doctor Kurtz to see me would mean that they would need to double book, and they never do that. I was also told that seeing another doctor in the group is confusing for the staff. Again, the office manager did not return my requested call.
I contacted my primary care doctor, who returned my call at 8:00am on Friday morning, did the exam and gave me a new referral, all before noon.
On my return from the funeral had received a registered letter saying that I was no longer a patient of Doctor Kurtz, however, they would see me for an emergency for 30 days. I called within this time frame (with a possible urinary infection) and was told there was no way for me to see Dr. Kurtz.
If you know Doctor Kurtz, please bring this to his attention as I see my being abandoned by his office as a cover-up for the nurse’s inappropriate behavior. This is my only way to contact him. Is office policy more important than that of a long-time patient’s needs?
Thank You.
MLM
Recent Polls
Did you feel safe in this urologist's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this urologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this urologist's office?
No, my appointment started at the scheduled time
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