Matthew S Smith, DPM

Matthew S Smith, DPM
227 N JACKSON AVE SAN JOSE, CA 95116
About

Matthew S Smith, DPM

Matthew S Smith, DPM practices as a Podiatrist in SAN JOSE, CA.
Primary Specialty

Podiatrist

Services Matthew S Smith, DPM provides podiatry in SAN JOSE, CA at 227 N JACKSON AVE, SAN JOSE, CA 95116. Podiatrists are able to treat conditions and disorders of the foot, ankle and lower leg. A Podiatrist may treat bunions, calluses, ingrown toenails, heel spurs or foot deformities.

To determine if Matthew S Smith, DPM can help you, please call the SAN JOSE, CA office at (408) 347-2030 for more information.
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
View All 9 Reviews Add a Review
Recent Reviews
His staff is the worst I have ever come across I have better service at DMV
I have been on hold for an hour I have been disconnected many times I have been transfered to a whole other medical group
When they do get the right transfer it rings forever I call back and ask why this happens They tell me 1
there is no voice mail set up Really
The staff aalways tells me they will call me back
Never happens
Am told will leave a message with staff and will call you back
Never happens
I have had RN nurses and doctors call them
Same deal will call back
Never happens
During actual Dr visit He has told me to see him twice a week and make appointment a with staff
I go out and tell them Dr said to make appointments for next week
They tell me their schedule booked out for 3 weeks
I explain what Dr said an then all of a
sudden there are openings
I have had 3 appointment canceled on me
1less then 24 hour notice
When they reschedule they try to set me up for 3 to 4 weeks later
I remind them they canceled on me an Dr wants to see me twice a week
Then as usual secrete schedule opens up and the appointments are made
by moose xxx.xxx.207.169
January 14, 2019
Dr Smith was professional and courteous.

His front office has driven me away.

-Three attempts to make appointment failed, Promised call backs never happened. My Primary physician had to call to get me scheduled.
-On SECOND visit, front desk challenged my insurance claiming I was misrepresenting myself. They had me wait why they called and found out I was being truthful. Front desk claimed this was their job and it would continue this way in the future.
by Vince xxx.xxx.10.214
September 10, 2015
Recent Polls
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this podiatrist to others?
I Already Have
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.140.10
November 24, 2013
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this podiatrist to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.87.180
November 24, 2013
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