Was the provider's staff helpful and knowledgeable?
                        
                        
                            Yes
                        
                        
                            Does this provider answer the phone in a reasonable time when you call?
                        
                        
                            Mostly
                        
                        
                            Was it easy to make an appointment with this provider?
                        
                        
                            Yes
                        
                        
                            Did the waiting room smell clean?
                        
                        
                            Yes
                        
                        
                            Did you feel safe in this provider's care?
                        
                        
                            Yes