Does the provider's staff try to be helpful?
                        
                        
                            Yes
                        
                        
                            Was this provider's office clean?
                        
                        
                            Mostly yes
                        
                        
                            Did the staff help you feel comfortable when you called with questions or concerns?
                        
                        
                            Yes
                        
                        
                            Did the waiting room furniture appear to be clean?
                        
                        
                            Yes
                        
                        
                            Does this provider offer flexible appointment times?
                        
                        
                            Mostly