They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Their office equipment was in good shape and looked very current. I felt like everything was very safe. I don't know of anywhere else that would've taken better care of me. I had a great experience. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. The chairs they had in the waiting room were horrible. I was so uncomfortable; I wish they had put more thought into patient comfort. It was pretty hard to find the building, but I eventually found it. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I also called after hours and Dr Goldberg told me I was annoying her and hung up on me. Everyone in the office is white trash!
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