Does this provider remember you by name?
                        
                        
                            No, and they don't make an effort to even try
                        
                        
                            Did this provider listen to your input and concerns?
                        
                        
                            No. I wasn't listened to at all!
                        
                        
                            Is this business handicap-accessible?
                        
                        
                            Not at all! There were barriers everywhere making it impossible for handicapped people to enter
                        
                        
                            Does this provider welcome questions?
                        
                        
                            Not at all. They ignored my questions
                        
                        
                            Did this provider promise services he/she couldn't provide?
                        
                        
                            Yes! They couldn't do anything they told me they would be able to