The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always take that extra step to make me feel special. I always enjoy my appointments here. I took my 4 year old daughter to see him and he usually doesn't see children that often so he was a little concerned about why we came there but I wanted the best surgeon for her as possible. After examining her, he went out of his way to help us get through the ordeal of staph infections in her neck and open ulcer. After treating her with a strong antibiotic to get the infection under control, and the ulcer healed he scheduled her for surgery at Loyola. We took her there and everything was wonderful, and he did a marvelous job on her throat and neck. I would highly recommend him to anyone, he's very skilled and I really appreciate everything he did to get to the bottom of the problem. I know other people who have had the same condition mistreated and still struggle with it. My daughter healed fine and is doing wonderfully.
I left the appointment feeling much better and more knowledgeable. They answered all of my questions and I felt very informed. I was able to relax during my appointment here. I do plan on recommending them to my friends and acquaintances. If anyone I know is in need of a good ENT doctor, I will direct them here. I was very satisfied with my visit.
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