I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all. They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment.
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