Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Absolutely! They made me feel like my questions and concerns were stupid
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            Never! I don't think I've ever been put on hold here for a long time
                        
                        
                            Did this provider have reasonable prices?
                        
                        
                            Absolutely!
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Definitely! They staff spoke very highly of him/her
                        
                        
                            Was this provider's office too loud?
                        
                        
                            Not at all, it was very peaceful and quiet