Melvin Goldin, MD

Melvin Goldin, MD
6401 Poplar Ave Ste 318 Memphis, TN 38119
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this psychiatrist's office?
Yes
Is this psychiatrist easy to reach in an emergency?
Yes, they answered my call right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.246.198
December 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.140.30
June 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.81.216
June 21, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by unhappy xxx.xxx.184.74
June 21, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
How would you compare this psychiatrist to others in his/her field that you have visited?
Fairly Average
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
December 08, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. When comparing them to others I have visited for the same condition, they are among the best I have seen. They've always been great about getting back to me very quickly after I call. It's never taken them more than a day to call me back. My son is very comfortable talking with dr golden.
by Anonymous
December 05, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They did a very thorough investigation of my medical history to make sure that I would receive the most beneficial treatment. I felt like they really cared about me.
by Anonymous
December 01, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 01, 2011
They definitely care about patient comfort, comfortable waiting room. My appointments don't usually get canceled here, but it's not unheard of either. The staff was very friendly and warm. They went out of their way to make me feel respected and cared for. One thing I liked about their office, was how easy it was to find parking. I found a spot within a matter of minutes. I would definitely recommend them to all my friends and family. I think anyone would benefit from seeing them.
by Anonymous
November 08, 2011
Does this psychiatrist give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 22, 2011
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