THOMAS PUSATERI, DC

THOMAS PUSATERI, DC
1560 W ALGONQUIN RD HOFFMAN ESTATES, IL 60195
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Consumer Feedback

(39 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Yes
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.198.201
March 07, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.16.176
March 05, 2013
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.105.101
February 19, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
by Anonymous xxx.xxx.162.161
December 21, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Without a doubt!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.198.201
December 03, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were this chiropractor's adjustments gentle?
Yes
by Anonymous xxx.xxx.127.1
November 07, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.7.20
October 20, 2012
I've been going to Dr. Pusateri for about 12 years. First I was taking my daughter there because she was a gymnast and it was very hard on her body. Then I started to see him myself for issues over the years. I had torn ligaments in my ankle and he worked with me until I was fully recovered. I recommend him to everyone I meet who has a tough problem that other chiropractors can't seem to fix. Because of my profession I work with athletes and I recommend him for their injuries. He is very knowledgeable and professional.
by RS Lake Zurich xxx.xxx.5.68
October 15, 2012
by Anonymous xxx.xxx.157.166
September 24, 2012
Dr Thom always makes the extra effort to make sure every question and concern I had was addressed. He is extremely knowledgable and I leave with a wealth of information. I have taken my son there since he was little and he makes sure my son feels relaxed, even jokes with him. The office was very easy to locate. I didn't have any trouble finding it at all. My level of satisfaction was very high after this appointment. I was impressed with how the doctor catered to my needs. Dr Thom is amazing and I recommend him to everyone in need of a chiropractor.
by Karen xxx.xxx.157.166
September 24, 2012
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