Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider have helpful information available online?
No, just a basic listings page
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor