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Vision Center inside Wal Mart

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(20 Reviews)
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705 E Dixon Blvd Shelby, NC 28152
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.121.163
April 07, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.25.64
February 06, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.91.47
January 16, 2013
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.25.64
November 02, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.52.33
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by kim xxx.xxx.58.44
September 01, 2012
I live 12 miles from Walmart. Left my house 45 minutes before appointment. There was an accident on 74 with traffic backed up and I was stressing making my appointment on time, but walked into the eye center at 4 minutes before 5 by their clock. Stood at front desk for at least 10 minutes with no one asking to help. Then my husband and I looked at a few frames, 3 or 4 minutes tops because I found a suitable pair quickly. Went back to the desk and continued to wait. At 5:15 someone finally asked could they help me and I said I have a 5 o'clock appointment of which a gentleman pointed for me to go to the back. There was a lady back there that asked if she could help me and I said I had a 5 o'clock appointment, to which she said the doctor had just left. I told her I had been in the store for 20 minutes and why would he leave without even checking to see if his 5 o'clock was there. There were 2 people out front that sat at the table fitting glasses and helping other people the entire time with no one at the receptionist desk. I got off of work early and wasted gas.. POOR BUSINESS PRACTICE!!!!! I will make another appointment elsewhere. I really could not believe this even happened. Ridiculous!
by Renee xxx.xxx.81.59
July 31, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did they follow up with you after your appointment?
Yes.
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
by Anonymous
January 10, 2012
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
Yes
Was the waiting area spacious?
No, it was rather cramped
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 12, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 13, 2011
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Map and Directions
705 E Dixon Blvd, Shelby, NC 28152