They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The chairs in their waiting room were definitely above average. I was comfortable. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.