Best Friend's Vet Care

Best Friend's Vet Care
Best Friend's Vet Care 2840 North Oakland Avenue Decatur, IL 62526
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 13, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did they follow up with you after your appointment?
Yes.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 23, 2011
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous
September 09, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
July 05, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 19, 2011
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
April 28, 2011
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