Animal Care Hospital of Lauderdale County

Animal Care Hospital of Lauderdale County
Animal Care Hospital of Lauderdale County 436 Highway 51 North Ripley, TN 38063
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Barbara Wiles xxx.xxx.187.172
February 01, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.224.53
November 17, 2012
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.183.213
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.36.25
August 01, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 03, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider's office too loud?
No, it wasn't too loud
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 26, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
October 06, 2011
The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was pleased that they were able to answer all of my questions. I left feeling very informed about pet care. I have heard horror stories of people's pets being misdiagnosed by their veterinarians, but that is not something you have to worry about here. I have never had a bad experience and I have complete faith in their care.
by Anonymous
September 15, 2011
Was this veterinarian able to perform all basic as well as complicated procedures?
They can perform basic procedures, but not really complicated ones
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
August 31, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider promptly return your phone calls?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous
July 26, 2011
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