East Kentucky Animal Clinic

East Kentucky Animal Clinic
East Kentucky Animal Clinic 508 USHighway 119 North Pikeville, KY 41501
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
the drs was nice , and so was the woman that assisted him - however, everytime I go in , there is on woman that works the desk that is ALWAYS rude, with a tone in her voice that YOU are stupid and never smiles , I hate to go in there, mainly because of her ( short blonde haired girl) but I love how the dr is with my dog,.. They need people up front with positive attitudes without making y ou feel stupid for asking a simple question, thats the 1st people we see
by animallover xxx.xxx.10.112
November 02, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous xxx.xxx.195.103
October 10, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this veterinarian friendly?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.44.5
October 01, 2012
Probably one of the worst vets I've ever seen. Couldn't even identify an abscess on my horse's foot. Gave me wrong medication at the wrong dose.
by Anonymous xxx.xxx.32.21
June 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by mhurley xxx.xxx.7.85
May 28, 2012
Did this animal hospital use current and safe equipment?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this veterinarian answer all of your questions?
Yes
by Anonymous
January 12, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 12, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 22, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider late to your appointments?
No, they were on time
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 22, 2011
Are you going to visit this provider again?
If I need to, I'll return
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the examining rooms clean and free of odor?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 13, 2011
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