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American Family Care Medical Centers - Corporate Office Billing Inqui

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American Family Care Medical Centers - Corporate Office Billing Inqui
American Family Care Medical Centers - Corporate Office Billing Inqui
(41 Reviews)
> Get Phone Number & Directions
2147 Riverchase Office Road Birmingham, AL 35244
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Consumer Feedback

(41 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
They gave about the same level of care as others I have been to for the same problem. They took their time with me, and they don't mind answering my questions. I didn't have a bad experience.
by Jess xxx.xxx.144.26
February 04, 2013
Did this provider use excessive foul language?
No
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by kibn hjiio xxx.xxx.235.66
December 13, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.71.190
October 02, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.208.40
April 05, 2012
They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. MAJOR issues with the correct coding to our insurance company. We have excellent insurance but kept getting bills because they could not or did not code it correctly. Would not recommend.
by Jada McDaniel xxx.xxx.242.28
April 04, 2012
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
January 23, 2012
They are always prepared for my appointment and remember everything about me. This provider has helpful information available online, which is really convenient. They have a good website and online presence. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They are always prepared for my appointment and remember everything about me.
by Anonymous
October 03, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
July 29, 2011
Would you recommend this provider to others?
Absolutely Not
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 03, 2011
I asked if there was a physician there that accepted my insurance before I signed in. I was told the physician started accepting my insurance the week before. They billed my insurance incorrectly- out of network and I spoke with my insurance company and they told me American Family Care would have to submit a corrected claim. I relayed this information to American Family Care on more than one occasion. The had more than enough time to get it done, but did not and now they have sent my account to collections for their mistake. My family no longer uses them.
by Anonymous
March 29, 2011
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Map and Directions
2147 Riverchase Office Road, Birmingham, AL 35244