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APRIA HEALTHCARE INC

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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(10 Reviews)
> Get Phone Number & Directions
1701 LOUISVILLE DR STE A KNOXVILLE, TN 37921
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
I want to pick up my CPAP supplies at the Mid Park location. Every time I try to order over the phone the order arrives with mistakes that I have to return to the Mid Park location any way. The techs at the MidPark location are very knowledgable and helpful in understanding my equipment.

An order from last week I got a call about payment. I could not understand the person who called. Your Customer service people need to be understood by your customers. I found my conservation with this person frustrating in trying to hear what I needed to pay for my order to be shipped.

Please DO NOT put my email address on any list! I DO NOT want to receive email from you or anyone connected with your company.
by Jane xxx.xxx.220.177
April 04, 2018
First time with COPD/Oxygen therapy 24/7 and for the most part I'm impressed - Employees try hard but I just got a machine and a couple of oxy tanks and a box of ??? NO INSTRUCTIONS etc.
by Bob xxx.xxx.21.4
February 22, 2018
Over the past couple of years, I was always contacted to get all my needed supplies. Now, I have to go through the automated phone line and most don't speak good English nor do they understand what is needed. I wish it could go back to the system that works the best. My husband helps me with my hoses, water container, preparing travel by putting everything needed. We don't always remember when things are getting low and due to the fall weather it used 100% of the time. I called one day shy of getting a complete two week ahead for a 10 day stay for my daughters wedding. NO, They didn't care at all because I was told to put it in the car and drive 12 hours for a 10 day stay. If a wreck, my whole family was at risk. SAD!!! GO BACK TO NICE PEOPLE AND MAKE THOSE PHONE CAUSE MORE OFTEN THAN WE NEED TO CHECK YOUR EQUIPMENT. Ratings would've been a 6 but 2 is the best I can go this time.
by Conkey xxx.xxx.43.166
November 11, 2016
Terrible service. It's hard to get a representative on the phone. Their delivery is not consistent at this writing. There are many competitors that provide the same service. I would consider them. We are in the process of getting away from this outfit.
by LT xxx.xxx.221.139
August 31, 2016
Was the retail store easy to locate?
I got lost, but eventually found it
Were you able to get all of your questions answered while you were at this retail store?
Some were answered
by Anonymous xxx.xxx.127.171
August 17, 2015
Was the staff at this retail store friendly?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Yes
How would you compare this retail store to other retail stores that you have visited?
There is no comparison!
by Anonymous xxx.xxx.252.8
November 17, 2014
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.151.143
January 16, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Deborah Ledgerwood xxx.xxx.177.248
January 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Dadums xxx.xxx.196.62
September 13, 2012
Did this provider listen to your input and concerns?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 14, 2011
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Map and Directions
1701 LOUISVILLE DR STE A, KNOXVILLE, TN 37921