FRANCISCAN HEALTH SUPPORT INC

FRANCISCAN HEALTH SUPPORT INC
FRANCISCAN HEALTH SUPPORT INC 333 Butternut Drive Suite 100 Syracuse, NY 13214
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I'll definitely be going back. I didn't have a bad experience. They gave about the same level of care as others I have been to for the same problem. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They have really great customer service here. They always put their customers first, regardless of the situation.
by Anonymous
September 06, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 24, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
July 23, 2011
Was this provider's office too cold?
No, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 20, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider promptly return your phone calls?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 11, 2011
Was this provider's staff friendly?
Friendly Enough
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
July 10, 2011
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