AIRLINK HOMECARE LLC

AIRLINK HOMECARE LLC
AIRLINK HOMECARE LLC 1532 GULL RD KALAMAZOO, MI 49048
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Very mis-leading.... to the point of deception. They only seem interested in keeping as much money rolling in as possible for as long as possible. They actually tried to use MY insurance company against me forgetting that I am the customer. They are attempting to bully me into payments I don't owe to the point of litigation. AVOID THESE FOLKS AT ALL COSTS!!!
by Mike xxx.xxx.122.234
October 24, 2016
Very disappointing visit. I was told our prescription was not covered and we left with the intent to order what we needed on line. I called the insurance company and they said yes it was covered. When I returned
with the information from my insurance company they were less than thrilled to take care of things. All said and done, we were able to get what we needed, but we will not be returning.
by Nancy xxx.xxx.148.13
March 16, 2016
Incompetent staff ... overcharged for breast pump unit that was returned on time. Beware when dealing with these folks a one month $75 breast pump rental turned into a $200 charge on my credit card. The pump was returned in the very same condition and we were given a return receipt.

Unfortunately, they cannot keep track of their own records. The company is slow to react and we will have to get resolution through my bank or the BBB. I would not deal with this company again. Poor customer service.
by Martin xxx.xxx.219.177
September 09, 2014
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.228.252
December 13, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was the waiting area spacious?
Yes
by Carrie Lewis xxx.xxx.144.160
July 16, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Were you able to relax during your appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by anonymous xxx.xxx.143.253
January 25, 2013
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous xxx.xxx.5.154
December 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by jim xxx.xxx.242.218
April 05, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 07, 2011
Very bad company. All they care about is money. They have no respect for your health needs. They have no problem taking your oxygen away when you run out of money, they did it to my sick father.
by Anonymous
September 28, 2011
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