Blue Cross Pet Clinic

Blue Cross Pet Clinic
Blue Cross Pet Clinic 124 Saint Cloud Road San Antonio, TX 78228
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this provider have a good professional reputation within your community?
Yes
Does the provider's staff maintain a professional appearance?
Mostly yes
Did this provider's staff seem to respect him/her?
Mostly yes
by Anonymous xxx.xxx.57.36
June 05, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
How would you rate your experience with this provider?
The best
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.130.10
April 18, 2014
Would you recommend this animal hospital to others?
Yes
Was this animal hospital's staff friendly?
Yes
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Were the kennels and holding areas clean?
Yes, they were spotless
by mel xxx.xxx.130.214
February 19, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this animal hospital use current and safe equipment?
Yes
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.182.93
November 15, 2013
Was this provider's office clean?
It was satisfactory
Was this animal hospital's staff friendly?
Not Really
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider remember you by name?
No, and they don't make an effort to even try
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.141.41
May 07, 2013
Does this provider treat every client equally?
Sometimes, but not all the time
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.103.4
March 13, 2013
Does this provider offer any coupons, discounts or promotions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.105.201
February 09, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you going to visit this provider again?
Without a doubt!
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.170.2
November 26, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.19.34
October 23, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.88.169
March 27, 2012
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