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Shirley Animal Clinic

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Shirley Animal Hospital

Shirley, MA

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Shirley Animal Clinic
Shirley Animal Clinic
(28 Reviews)
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Shirley, MA 01464
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Dr. Norelli is a great vet and the office is a wonderful place to visit. He's great with animals and thorough and always willing to consider many options. My dog loves going there and pulls me up the steps to get in. Cathy always has a dog biscuit for visitors. I wouldn't go anywhere else!
by Anonymous xxx.xxx.6.65
May 06, 2013
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.82.46
April 01, 2013
Was this provider late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.252.158
February 22, 2013
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.236.233
February 19, 2013
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous xxx.xxx.60.151
January 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.33.68
June 25, 2012
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
February 17, 2012
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office clean?
It was satisfactory
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 16, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 14, 2012
Were the examining rooms clean and free of odor?
Yes
Would you recommend this animal hospital to others?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
December 29, 2011
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Shirley, MA 01464