Bowers Hospice House/ Hospice of Southern WV

Bowers Hospice House/ Hospice of Southern WV
Bowers Hospice House/ Hospice of Southern WV 454 Cranberry Dr. Beckley, WV 25801
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this hospice to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by teresa taylor xxx.xxx.239.113
October 02, 2012
You all are awesome!
by Phyllis xxx.xxx.19.134
May 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.210.197
April 12, 2012
Does this provider have helpful information available online?
Yes, but very little
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
May 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
April 05, 2011
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