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Robert I. Russell, DPM

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Robert I. Russell, DPM
Podiatry Associates, PC
(29 Reviews)
> Get Phone Number & Directions
1717 11th Ave S, Suite 402 Birmingham, AL 35205
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 30, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
No, it was fine
by Anonymous
January 25, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 30, 2011
Dr Russell is a great guy and his staff is fantastic. He goes above and beyond to give you the individual care you need
by Keeper
December 14, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
September 26, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Jai
September 14, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They make sure to treat all their clients equally and without favoritism. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Angie Pellegra
September 14, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider promptly return your phone calls?
Yes
by Anonymous
May 27, 2011
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Map and Directions
1717 11th Ave S, Suite 402, Birmingham, AL 35205