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Hot Locks
Hot Locks
(27 Reviews)
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30 East Padonia Road Suite 105 Lutherville Timonium, MD 21093
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 19, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 11, 2011
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
April 14, 2011
Would you recommend this salon to others?
Yes
by Anonymous
March 27, 2011
Does this provider offer flexible appointment times?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did your hair stylist dry and style your hair after your hair cut?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 22, 2011
Did your hair stylist dry and style your hair after your hair cut?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
March 19, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They paid close attention to me and all of my questions were answered. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Sandy Rhoten
March 03, 2011
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Map and Directions
30 East Padonia Road Suite 105, Lutherville Timonium, MD 21093