Deborah Matthew, MD

Deborah Matthew, MD
Signature Wellness - Center for Optimal Health 3125 Springbank Lane Charlotte, NC 28226
Add a Review

Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They are very careful to follow scientifically proven testing to provide specific solutions to each individual situation. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by 5-yr Client xxx.xxx.190.53
July 06, 2012
Had 3 appt's but Dr. only saw me on 1st appt and never again. They were very concerned at first appt but then service diminished and it was very expensive.
by Patient xxx.xxx.212.196
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.114.254
April 23, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
February 14, 2012
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 30, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 03, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
December 21, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 06, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
November 17, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to make an appointment with this provider?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 09, 2011
Add a Review