Williamsville Suburban Nursing Home

Williamsville Suburban Nursing Home
Williamsville Suburban Nursing Home 193 S Union Rd Williamsville, NY 14221
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Consumer Feedback

(37 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
December 08, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 07, 2011
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
September 29, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was very easy to get in for rehabAlthough I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by June
September 28, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
September 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
Yes.
Was it easy to make an appointment with this provider?
Yes
Did this provider rush your appointment?
No
by Anonymous
August 27, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
August 09, 2011
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