Ravenwood Specialty Care

Ravenwood Specialty Care
Ravenwood Specialty Care 2651 St Francis Dr Waterloo, IA 50702
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
If someone asked me to suggest a good nursing home in the area, it wouldn't be this place. They don't deserve a recommendation in my opinion. The Nursing staff is overworked and underpaid, the people are rude, and they just dint care for their employees. There is a huge list of things that are wrong with this place.
by del4 xxx.xxx.179.186
February 28, 2014
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best.
by anonymous xxx.xxx.65.193
December 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.227.10
November 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by PatriciaE xxx.xxx.231.54
April 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.164.134
April 14, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Pastor xxx.xxx.23.50
March 10, 2012
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I had to look for a long time before I finally found their qualifications. They need to make them more obvious.

I enjoyed my time at Ravenwood. I enjoyed the people that worked there, from the CNA's, LPN's, RN's etc. I would like to say about this one LPN or RN, I am not sure which he was. My memory is bad, I can't remember his name for sure, I am thinking Cody (?). But he was really good at his job, he not only dispensed medicine but he had a bedside manner that was excellent. I have been in numerous nursing homes in the last 18 months and I had a few favorite people. At Ravenwood it was Cody(?). I can't remember the social workers name but she was a good one also.

Just to let you know I have been in the hospital 3 more time since I left Ravenwood. I have also been in another nursing home. I am now a right legged amputee. I had to amputate the ankle because it was slowing killing me. I was most recently at Carrington Place in Tama/Toledo. I have since made my final trip home. I am not leaving anytime soon. Doing the best, not sick anymore, not waiting for pain pills all the time. I have reduced my pain to one pain pill every once in awhile, not two every four hours like before.

There is one person who I would like to get a message to. I don't remember her name either but she was in the room right next to mine and she also had her leg amputated. If you could tell her hi from me and that I had to have my leg amputated also and now know what she was going thru I would appreciate it. Thanks for this.

I want to thank everyone at Ravenwood, They treated me with respect and kindness and I appreciated that at that moment in time. Happy Holidays to everyone and Thanks so much.
by Robin Cooley
December 04, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
It could have used some cleaning
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
December 02, 2011
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