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Hillcrest Healthcare Center

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Hillcrest Healthcare Center
Hillcrest Healthcare Center
(16 Reviews)
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777 Draper Ave Joliet, IL 60432
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Consumer Feedback

(16 Reviews)
Service
1.5 star average for Service
Environment
2 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
December 23, 2011
Did this nursing home answer all of your questions?
Yes
by Anonymous
November 15, 2011
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous
October 31, 2011
Was this provider's office clean?
It could have used some cleaning
by Anonymous
October 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous
August 19, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Sure
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
May 21, 2011
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Map and Directions
777 Draper Ave, Joliet, IL 60432