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Henry Ford Continuing Care Center--Belmont

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Henry Ford Continuing Care Center--Belmont
Henry Ford Continuing Care Center--Belmont
(21 Reviews)
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19840 Harper Ave Harper Woods, MI 48225
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Expertise
3 star average for Expertise
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Cynthia Campbell-Jones xxx.xxx.85.146
February 28, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.19.23
January 12, 2013
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's staff friendly?
Friendly Enough
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.88.49
January 08, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.112.10
November 11, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find.

So far so good.
At this point of my stay, I would recommend facility and treatment to family and friends.
by Pam Harris xxx.xxx.1.2
September 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.149.198
July 30, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's staff friendly?
Friendly Enough
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 13, 2012
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 06, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 16, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
May 10, 2011
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Map and Directions
19840 Harper Ave, Harper Woods, MI 48225