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Brian Center Health & Retirement

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Brian Center Health & Retirement
Brian Center Health & Retirement
(16 Reviews)
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78 Weaver Blvd Weaverville, NC 28787
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.2.160
October 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.97.186
September 04, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 17, 2012
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
January 13, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Just as a side note, I was very impressed with how conveniently located this business
was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
Since my mother has now been there going on three months, I found that after 4pm no one answers the phone and if someone does I was on hold for 20 mins. before I hung up. I found out later that after 5pm there is no receptionist to answer the phones and that the staff, nurses, cna, etc. are expected to answer the phones. This should not be. They are taking care of the residents and should not be expected to answer phones that may be required to follow through on a call. I have reported this to the Administrator who replied that they are aware of the problem and are trying to get each staff telephones to carry around with them. Again, the staff should NOT be required or ask to answer phones. What if an error occurs because they were multi-tasking.
by Carolyn Burton
November 07, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
September 05, 2011
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Map and Directions
78 Weaver Blvd, Weaverville, NC 28787