Michael Mong, MD

Michael Mong, MD
Alliance Eye Care Assoc 1600 W College St Ste 390 Grapevine, TX 76051
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 07, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 06, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider answer all of your questions?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
August 20, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 25, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel safe in this provider's care?
Yes
Was the waiting area spacious?
Yes
by Anonymous
July 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 06, 2011
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